Regression.
Former NatPenn customer shoved here via buyout. Bill pay redirect to website? Thats an unacceptable regression from former app capability, and a pretty big disruption for a smooth transition. As long as BBT is forcing me to browser, guess its a good time to find new bank. Next bank site I log into wont be theirs.
cdscott_esq about
U by BB&T, v1.5.1